Description

The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration. 

Expectations

We rely on our Implementation Consultant to maintain and grow our customer relationships through:

  • Lead clients through successful implementation of EGT ERP & Finance Software Products  
  • Review and identify customer business process and workflow requirements  
  • Use subject matter expertise to consult clients on optimal use of our products for their business  
  • Educate and train users on software functionality, remote or onsite  
  • Work with client and QA analysts on data mapping documents while delivering high-quality customer service  
  • Validate data conversions are accurate and meet project scope requirements  
  • Provide instruction and guidance to clients for proper data review and validation  
  • May work with QA and Product Management teams to document and test product features and change requests  
  • Create training agendas, client specific process documentation, and other required project documents  
  • Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks  
  • May create custom forms and reports for client specific needs  
  • Organize project documentation and keep internal project tracking systems up to date 

Requirements

We require that our Implementation Consultant exhibit:

  • Strong analytical and problem-solving skills. 
  • Strong communication and interpersonal skills. 
  • Excellent technical ability to learn software systems. 
  • Travel required – 50-60% 

Qualifications

We find that many of our most impactful Implementation Consultant possess:

  • Bachelor’s degree in accounting or related field. 
  • Professional experience in accounting, bookkeeping, auditing, government administration or related field. 

About Us

Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.

Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.