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Revenue Management

The Revenue Management applications consist of: tax billing and collection, utility billing and collection, accounts receivable and business licensing, permitting and code enforcement, work orders, inventory control, animal licensing and applicable web portals and mobile apps.

Web Inquiry & Payments

The Web Inquiry and Payment Portal allows customers to pay any municipal charge online. Payments can be made by credit card, debit card, or e-Check. Specific account information is also available with the ability to reprint a bill. Secured payments are processed through FIS Global and are imported into the system daily. Associated convenience fees can be charged to the consumer or absorbed by the local government agency.

Utility Billing & Collections

The Utility Billing module is extremely customizable from multiple service types (water, sewer, electric, gas, wastewater, etc.) to unlimited meters and billing rate codes per account. There are customizable bill print options allowing the user to choose from post cards, multiple stubs, single stub, or pressure seal bills. A final bill wizard provides a tool to easily create final bills and create a new account and close the old account. The meter reading exception report easily identifies missed or invalid readings that can easily be fixed. A custom report writer can be configured as desired and easily exported to Excel. There are several electronic billing and payment options including e-Bills, WIPP, an ACH. Cash receipting is fast and user friendly and integrates with the Finance module. Utility Billing also integrates with Inventory and Work Orders. The Utility Billing module also supports all types of meter technology including demand meters, reactive meters, and net meters. All meter reading types are also supported such as touch pad, radio, or manual. There are an unlimited amount of notes or documents that can be attached to an account and the module provides the ability to track all municipal charges.

Tax Billing & Collections

The Tax Billing module can bill county, local, school, and personal property tax. All rate codes are fully customizable and always compliant with statutes and regulations. There are customizable bill print alternatives with electronic bill print options. The module can handle custom data imports from the county, state, or DMV records. A custom report writer can be configured as desired and easily exported to Excel. There are several electronic billing and payment options including e-Bills, WIPP, an ACH. Cash receipting is fast and user friendly and integrates with the Finance module. There are an unlimited amount of notes or documents that can be attached to an account and the module provides the ability to track all municipal charges.

Work Orders

Work Orders can be issued against utility accounts, fixed assets, and user defined locations. Unlimited user defined codes can be billable or non-billable. Easily create schedules and recurring work orders within the system. Service codes can be created for many different activities such as meter change-outs, shut-offs, final bills, facility or vehicle maintenance, and any other organizational need. Work Order module integrates with Utility, RSS, Inventory, and Fixed Assets.

AR & Business Licensing

The application allows you to create and track invoices for any miscellaneous services that are provided. The fees can be a flat rate, revenue based, or unit based. Invoices can be generated on demand or all processed at one time. The application allows for an unlimited license types which can be defined as a one time or recurring license. The renewal process is automated and includes renewal notices. All forms and licenses are PDFs allowing for easy customization.

Animal Licensing

Animal Licensing allows you to store information on a pet along with that owner’s information. Licenses can be one or three years with a customer defined fee structure. Automatic calculation of late fees upon renewals is also available. On demand license printing via PDF is painless and can be customized based on user configurations. All state mandated reporting is available and easy to generate.