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Our Clients

Implementing new software comes with many challenges. Over the years we have successfully implemented solutions for hundreds of clients.

MiddletownDE
Middletown, DE

Middletown was originally a tavern stop about half-way on the old cart road that extends across the peninsula between Appoquinimink Creek in Odessa and Bohemia Landing on the eastern branch of the Bohemia River in Maryland. This is how it got the name, “Middletown. It’s is known as the fastest growing area in Delaware. Between 2000 and 2010, the population of the grew 206.3% This has been attributed to the attraction to the town of high-income families that have relocated from Baltimore, Wilmington, Philadelphia, New Jersey, and New York which have accounted for the affluent housing developments surrounding the town’s center. Middletown also has electric billing as part of their utilities.


Facts of the Case
  • Government Type: Municipal
  • Population: 18,871
  • Total Expenditures: $34,503,966
  • Employees: 250
Software Solutions
  • Finance Super Suite
  • Electronic Requisitions
  • Municipal Dashboard
  • Payroll
  • Human Resources
  • Tax Billing & Collections
  • Utility Billing & Collections
  • Web Inquiry & Payment Portal
  • Cash Receipts
  • Customer Work Orders
  • Inventory Control
  • Permitting & Code Enforcement
  • Permitting Self-Service
Primary Contacts
  • Kelly Fletcher, Process Manager
Implementation

Functional in all solutions in less than 90 days.

Prior System Vendor

Harris Computer Systems

Customer Comment

“One of the major concerns with our legacy systems was the interface between Finance and Utilities. We found software solutions that covered all of the Town’s needs within one package with Edmunds & Associates. The continuous improvement and attention to detail exhibited by Edmunds & Associates will result in a lasting relationship with The Town of Middletown.” – Kelly Fletcher, Town Clerk