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Our Clients

Implementing new software comes with many challenges. Over the years we have successfully implemented solutions for hundreds of clients.

jericho_water
Jericho Water District, NY

Jericho Water District is located in Nassau County, Long Island, NY and services approximately 21,000 individual accounts. Geographically, the district’s service area is 37 square miles and contains 356 mile of water delivery infrastructure. Up to 38,600,000 gallons of water are pumped each day.


Facts of the Case
  • Government Type: Local Government Authority
  • Population:58,000
  • Total Expenditures: $8.1 million
  • Employees: 32
Software Solutions
  • Finance Super Suite
  • Developers Escrow
  • Payroll
  • Human Resources
  • Utility Billing & Collections
  • Cash Receipts
  • Customer Work Orders
Primary Contacts
  • Kathleen Cannon, Treasurer
Implementation

Functional in all solutions in less than 90 days.

Prior System Vendor

AS400 Application

Customer Comment

“Jericho Water District has been a client of Edmunds since 2008 and has been very pleased with the system. The software we utilize includes, Financial Suite, Utility Billing and Customer Work Orders. All three integrate nicely with each other. Customer service is always extremely helpful in solving any problem or issue we have whether it is big or small. Response time is quick and representatives are friendly and knowledgeable. Edmunds have been very accommodating in addressing our reporting needs by designing and customizing reports, making code changes and offering alternative solutions that we had not thought of on our own. Recently, per our request, Edmunds developed an innovative tool to facilitate the generation of letters to our customers that updates customer records simultaneously. We couldn’t be more pleased!” – Kathleen Cannon, Treasurer