Atlantic City Municipal Utility Authority, New Jersey
Government Type: Authority
Population: 39,000
Operating Budget: $13 million
Employees: 84
Unique Fact: In the game of Monopoly, the “electric company” and "water works" properties on the board are the Atlantic City Electric Company and the Atlantic City Municipal Utilities Authority.
MCSJ Solutions: Finance Super Suite, Requisitions, Utility Billing, Work Orders, Inventory
Primary Contact: Neil Goldfine, PE, Executive Director
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: Sungard - Pentamation
Customer Comment: "I've been happy with the system and customer support...The flow of information through the system and the ability to query the data has been excellent." - Neil Goldfine, Executive Director
Buckingham, Pennsylvania
Government Type: Municipal
Population: 16,442
Operating Budget: $20.25 million
Employees: 52
Unique Fact: Buckingham is the largest township in Bucks County in square miles.
MCSJ Solutions: Finance Super Suite, Requisitions, Escrow, Payroll, Human Resources, Utility Billing, Work Orders Primary
Contact: Jill Pistory, CPA, Director of Finance
Implementation: Functional in all application solutions in less than 90 days
Prior System Vendor: Freedom Systems
Customer Comment: “We have been using MCSJ since 2002 and were one of the first
Pennsylvania customers. Everyone in the department is happy with the system and the technical support and especially like the fact that improvements are made every year.” - Jill Pistory, CPA, Director of Finance
Burlington County Bridge Commission, New Jersey
Government Type: Authority
Population: Serving approximately 30 million commuters annually.
Operating & Capital Budgets: $54.8 million
Employees: 147
Unique Fact: Tolls are collected in New Jersey for traffic heading towards Pennsylvania at the Tacony-Palmyra and Burlington-Bristol Bridges. No tolls are collected for traffic crossing into New Jersey.
MCSJ Solutions: Finance Super Suite, Requisitions, Payroll, Human Resources
Primary Contact: Christine Nociti, , J.D., C.P.A., CFO/Compliance Officer
Implementation: Functional in all application solutions within 60 days
Prior System Vendor: Keystone Info. Systems
Customer Comment: “Edmunds is a user-friendly program which accommodates both beginner and sophisticated users. The software is uniquely suited to address general accounting standards and NJ statute based requirements while providing additional features that promote internal control. Another benefit for Edmunds users is having access to the superior skill level and professionalism of the Edmunds support staff.” - Christine Nociti, J.D., C.P.A. CFO/Compliance Officer
Georgetown, Delaware
Government Type: Municipal
Population: 5,233
Operating Budget: $5.43 million
Employees: 43
Unique Fact: Luke Petitgout from the Tampa Bay Buccaneers, grew up in Georgetown and attended Sussex Central High School before he attended college at the University of Notre Dame and was drafted into the NFL by the New York Giants.
MCSJ Solutions: Finance Super Suite, Accounts Receivable, Tax, Utility Billing
Primary Contact: Laura Givens, Finance Clerk
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: Mainstreet (Harris) & Capsoft
Customer Comment: “Since 2006, when the Town of Georgetown began using MCSJ products offered by Edmunds & Associates, we have been extremely satisfied. Our previous program was not user-friendly and lacked adequate customer service and support.
We have found the MCSJ financial package to be user-friendly, easy to comprehend and the customer support is outstanding.
The new custom reporting is the latest addition, making it even easier to perform analysis. In fact, questions from this year’s audit have been easier to answer than ever before. All the information at your fingertips makes the days of constant research almost non-existent.
The change to Edmunds was one of the best decisions our finance department has made.” - Laura Givens, Finance Clerk
Gloucester County, New Jersey
Government Type: County
Population: 282,831
Operating Budget: $207 million
Employees: 1,372
Unique Fact: Tara Lipinski, Olympic gold medal winner for figure skating, grew up in Mantua Township, and Jimmie Rollins, professional baseball player from the Philadelphia Phillies, grew up in Woolwich Township.
MCSJ Solutions: Finance, Requisitions, Payroll, Human Resources
Primary Contact: Bill Taylor, IT Director
Implementation: Functional in all application solutions within 120 days
Prior System Vendor: Sungard HTE
Customer Comment: “[Edmunds gives us] departmental independence. By this, I mean that the department can now control what on-demand reports it may need as well as what processes should be initiated in order to complete their normal daily functions. In short, the department is no longer dependent on the IT staff being available to assist them.
They also provide productivity tools by allowing individuals to extract data in report form or download into a spread sheet gives the individual a wide range of productivity.
IT resources can now be freed up to do tasks that sometimes were delayed because of assisting departments with processes that they now can achieve and plan on their own.
I have installed many applications both as a vendor and as a user, and the Edmunds application was the smoothest and least painful of all. But, just having an easy deployment does not mandate a successful application. The proof is in the departmental independence and the tools being used to create a friendly user environment.” - Bill Taylor, IT Director
Indian Trail, North Carolina
Government Type: Municipal
Population: 33,578
Total Expenditures: $11,185,202
Employees and Council Memebers: 41
About the Town: Indian Trail, North Carolina is a suburban town located in Union County, NC. It is situated 15 miles southeast of Charlotte and is one of the fastest growing areas in the United States. Union County is one of the top ten fastest growing counties which can be attributed to the Charlotte region and the network of regional transportation. Since 1990, the town has experienced a tremendous amount of growth. The town has seen the residential population in 1990 go from 1,942 to 33,578 in the 2010 census
Unique Fact: The town derived its name from the Native American path that wound through this area, hence the name “Indian Trail."
MCSJ Software Solutions: MCSJ Finance Super Suite, Requisitions, AR/Business Licensing, Payroll, and Real Property Tax Billing
Primary Contacts: Marsha Sutton, Finance Director, Jennifer Smith, Assistant Finance Director, and Jan Cook for Real Property Tax
Implementation: Functional in all solutions within 60 days.
Prior System Vendor: Southern Software, Inc.
Customer Comment: “We have been completely satisfied with this product and think that Edmunds has exemplary Customer Service. From the top down, Edmunds has listened and responded to all of our needs. We believe the tone set by the owner and top management of caring for the customer’s needs is exhibited by all the staff.” – Marsha Sutton, Finance Director
Jericho Water District, New York
Government Type: Special District
Population: 58,000
Operating Budget: $8.1 million
Employees: 32
Unique Fact: Jamie-Lynn Sigler, who played Meadow Soprano on the HBO series The Sopranos, grew up in Jericho and went to Jericho High School. Natalie Portman now lives in this area of Long Island
MCSJ Solutions: Finance Super Suite, Escrow, Utility Billing, Work Orders
Primary Contact: Kathleen Cannon, Treasurer
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: Custom AS400 System
Customer Comment: “Jericho Water District has been a client of Edmunds since 2008 and has been very pleased with the system. The software we utilize includes, Financial Suite, Utility Billing and Customer Work Orders. All three integrate nicely with each other.
Customer service is always extremely helpful in solving any problem or issue we have whether it is big or small. Response time is quick and representatives are friendly and knowledgeable.
Edmunds have been very accommodating in addressing our reporting needs by designing and customizing reports, making code changes and offering alternative solutions that we had not thought of on our own.
Recently, per our request, Edmunds developed an innovative tool to facilitate the generation of letters to our customers that updates customer records simultaneously. We couldn’t be more pleased!” - Kathleen Cannon, Treasurer
Lower Allen Township, Camp Hill, Pennsylvania
Government Type: Municipal
Population: 17,436
Operating Budget: $7.8 million
Employees: 64 full-time; 65 part-time
Unique Fact: Lower Allen is a census-designated place, a place identified by the United States Census Bureau for statistical purposes.
MCSJ Solutions: Finance, Accounts Receivable, Payroll, Human Resources, Utility Billing
Primary Contact: Richard Grove, Finance Director
Implementation: Functional in all application solutions within 60 days
Prior System Vendor: Custom AS400 System
Customer Comment: "Edmunds has been in the industry for longer than most, and proved they could not only provide us with the best technology, but that they had expertise and capabilities to support us now and in the future and are very responsive to users’ needs and suggestions." - Nancy Dietel, Finance Director
Maybrook, New York
Government Type: Municipal
Population: 4,107
Operating Budget: $1,939,182
Employees: 34
Unique Fact: In 1910, the largest rail hub in the east was built in Maybrook; the development as a village owes much to the railroads. It stayed open until 1974 and employed 1,500 at its peak.
MCSJ Solutions: Finance Super Suite Payroll, Utility Billing
Primary Contact: Tina Johnson, Finance Officer
Implementation: Functional in all application solutions within 45 days
Prior System Vendor: EOS
Customer Comment: “I would like to thank everyone at Edmunds & Associates for their continued support over the years. My experience with Edmunds & Associates has been excellent. Our transition to Edmunds software was a smooth one and made it that much easier. I appreciate the communication I receive from Edmunds & Associates on training seminars, updates, and more. Thank you for all of your help!” - Tina Johnson, Finance Officer
Middletown Town, Delaware
Government Type: Municipal
Population: 18,871
Operating Budget: $34,503,966
Employees: 250
About the Town: Middletown is known as the fastest growing area in Delaware. Between 2000 and 2010, the population of the grew 206.3% This has been attributed to the attraction to the town of high-income families that have relocated from Baltimore, Wilmington, Philadelphia, New Jersey, and New York which have accounted for the affluent housing developments surrounding the town’s center. Middletown also has electric billing as part of their utilities.
Unique Fact: Middletown was originally a tavern stop about half-way on the old cart road that extends across the peninsula between Appoquinimink Creek in Odessa and Bohemia Landing on the eastern branch of the Bohemia River in Maryland. This is how it got the name, “Middletown.”
MCSJ Software Solutions: MCSJ Finance Super Suite, Requisitions, AR/Business Licensing, Payroll, Human Resources, Tax, Utility/Electric Billing, WIPP (Web Inquiry & Payment Portal), Work Orders, Inventory, & Construction Permitting/Code Enforcement
Primary Contact: Kelly Fletcher, Town Clerk
Implementation: Functional in all solutions within 90 days.
Prior System Vendor: Harris Computer Systems
Customer Comment: “One of the major concerns with our legacy systems was the interface between Finance and Utilities. We found software solutions that covered all of the Town’s needs within one package with Edmunds & Associates. The continuous improvement and attention to detail exhibited by Edmunds & Associates will result in a lasting relationship with The Town of Middletown.” – Kelly Fletcher, Town Clerk
Millville City, New Jersey
Government Type: Municipal
Population: 28,930
Operating Budget: $31.5 million
Employees: 237
Unique Fact: Millville is home to Wheaton industries, founded in 1888, a long-standing famous manufacturer of glassware and ceramics.
MCSJ Solutions: Finance Super Suite, Requisitions, Escrow, Accounts Receivable, Payroll, Human Resources, Taxes, Utility Billing
Primary Contact: Marcella Shephard, Finance Director
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: GFMS
Customer Comment: “Edmunds provides a quality product and excellent customer support. They are constantly adapting the system based on client requests to create a user friendly system that can adapt to the changing environment of local government in New Jersey. We are constantly being asked to do more with less and Edmunds has provided a platform to streamline operations and allow the user to extract data in an efficient & effective manner.” - Maureen Mitchell, CPA, CFO, Purchasing Agent
Minneola, Florida
Government Type: Municipal
Population: 9,047
Operating Budget: $9.57 million
Employees: 44
Unique Fact: The Minneola tangelo is a cross between a Duncan grapefruit and a Dancy tangerine. It was released in 1931 by the United States Department of Agriculture Horticultural Research Station in Orlando and is named after Minneola, Florida. Most Minneola tangelos are characterized by a stem-end neck which tends to make the fruit appear bell-shaped.
MCSJ Solutions: Finance Super Suite, Accounts Receivable, Payroll, Human Resources, Utility Billing
Primary Contact: Charlotte Gentile, Finance Director
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: Tyler Technologies
Customer Comment: ”The City of Minneola is looking forward to successfully wrapping up its first Fiscal Year accessing Edmunds software applications. We converted to the Finance and Payroll apps 10/09, Utility Billing in 12/09 and are migrating our Business Licenses before the end of this fiscal year, 9/10.
We continue to be pleased with the on going Help Desk Support as we encounter new adventures which require their assistance.” - Minneola City Finance Department
New Castle, Pennsylvania
Government Type: Municipal
Population: 24,212
Operating Budget: $16.8million
Employees: 121
Unique Fact: In 1907, Warner Bros opened a site of important development in their history, the first Warner Bros. Theater, The Cascade in New Castle.
MCSJ Solutions: Finance Super Suite, Requisitions, Accounts Receivable, Payroll, Taxes
Primary Contact: Stephanie Dean, Business Administrator, CFO
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: ACS
Customer Comment: “Edmunds software has been an asset to our City's financial department in producing accurate financial data on a regular basis!” - Stephanie Dean, Business Administrator, CFO
Powder Springs, Georgia
Government Type: Municipal
Population: 15,618
Operating Budget: $15.6 million
Employees: 113
Unique Fact: The City of Powder Springs is proud of its city-wide trail system which connects neighborhoods, parks, commercial and employment centers, public facilities, the historic downtown area and the regional Silver Comet Trail.
MCSJ Solutions: Finance Super Suite, Requisitions, Accounts Receivable, Payroll, Human Resources, Tax, Utility Billing, Work Orders, Inventory
Primary Contact: Brenda Norton, Senior Accountant
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: Smith Data
Customer Comment: "Edmunds has provided our lean staff with a lot of hand holding throughout our implementation process. The programming and IT staff mapped and uploaded all of our DOS based system information and installed and set up the software on our server and PC’s. The implementation staff have kept us on schedule and ensured that there are no surprises to overcome when we go live, and all of the staff have pro-actively and quickly responded to our questions. We are in the process of learning to set-up control screens and processing steps, but the software menus and screens are uniform and intuitive so I believe we will become comfortable using the Edmunds software quickly. We have been pleased with the software’s functionality and staff training.” - Beverly Waldrip, Finance Director, City of Powder Springs, GA
Seaford, Delaware
Government Type: Municipal
Population: 7,260
Operating Budget: $30 million
Employees: 87
Unique Fact: Seaford was the first city to have a nylon plant which was opened in 1939. Also, Seaford hosts the annual Nanticoke Riverfest which includes music, food & craft vendors, pageant, carnival, float-in, car show, bike show and various other activities.
MCSJ Solutions: Finance Super Suite, Requisitions, Accounts Receivable, Payroll, Human Resources, Tax, Utility Billing, Work Orders, Electric, Inventory, Utility Billing, Real Estate Taxes, & E-Gov
Primary Contact: June Merritt, Director of Finance & Human Resources
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: ACI/Paragon
Customer Comment: “Edmunds provides our municipal government with all of its finance/billing software needs. We started out looking for software for our electrical business inventory and ended up buying a whole new software system. If Edmunds has it, we use it. The conversion was an enormous undertaking, but Edmunds staff was great to work with and have supported us the whole way.” - June Merritt, Director of Finance & Human Resources
South Hill, Virginia
Government Type: Municipal
Population: 4,608
Operating Budget: $10.1 million
Employees: 68
About the Town: South Hill is a thriving, rapidly-growing community located in Mecklenburg County in south-central Virginia near the North Carolina state line halfway between the state capitals of Richmond, Virginia and Raleigh, North Carolina at 80 miles each. It is also about halfway between the Atlantic Ocean on the east and the Blue Ridge Mountains on the west.
Unique Fact: South Hill has always been known for its tobacco industry, and the Town is presently the third largest market in Virginia. Over the past few years, a significant growth in manufacturing and trade has diversified the Town's economy.
MCSJ Software Solutions: MCSJ Finance Super Suite, Accounts Receivable, Payroll, Human Resources, Employee Self-Service, Personal Property Tax, Utility Billing, & Construction Permitting/Code Enforcement
Primary Contact: Heidi Porter, Finance Director
Implementation: Functional in all solutions within 90 days.
Prior System Vendor: RT Software
Customer Comment: “The Town of South Hill has been using Edmunds software since July of 2011. This was a huge undertaking as we decided to go live with all modules at one time; Financial Super Suite, AR & Business Licensing, Payroll, HR, Real Property Billing, Utility Billing and Permitting. Conversions are always an enormous undertaking and are sometimes a difficult process, but the Customer Support team at Edmunds has done a great job working with my staff during this transition. They always respond to our questions and concerns quickly and efficiently, and the fact that the software is so user friendly is a big plus. The E&A development team is very creative and progressive minded and has done a fantastic job with enhancements to the system. Edmunds and Associates is a leader in the industry which is one of the reasons why we chose them.” - Heidi Porter, Finance Director
St. Augustine Beach, Florida
Government Type: Municipal
Population: 6,313
Operating Budget: $7.98 million
Employees: 45
Unique Fact: In 1896, a large carcass washed up on the beach in St. Augustine. Many identified this sea creature as a “lusca”, a name given to a sea monster reportedly from the Caribbean. Today’s oceanographers believe that the myth of the lusca evolved from sightings of gigantic or colossal squid.
MCSJ Solutions: Finance Super Suite and Payroll
Primary Contact: Melissa Burns, Finance Director
Implementation: Functional in all application solutions within 30 days
Prior System Vendor: Quickbooks
Customer Comment: “Since implementation in February of 2009, I have been able to produce monthly financials in minutes instead of hours with the previous software. We have been able to implement direct deposit for payroll checks, something our employees have been requesting for years! Additionally, the systems are so easy to use that I just hired a new accounting clerk a month and a half ago, and she is already flying solo on Accounts Payable and Cash Receipts, inputting all of our fixed assets into the system. Other systems that I have experienced would have never been able to take place. We would still be in the training phase.” - Melissa Burns, Finance Director/Technology Administrator
Two Rivers Water Reclamation Authority, New Jersey
Government Type: Authority
Population: Bill 13,000 rate payers in 13 Boroughs contiguous to Monmouth Beach
Operating Budget: $14 million
Employees: 38
Unique Fact: The Authority is permitted to process 14 million gallons of sewage daily from 13 Boroughs contiguous to Monmouth Beach and operates 24 hours a day, 7 days a week.
MCSJ Solutions: Finance Super Suite, Requisitions, Utility Billing, WIPP
Primary Contact: Ed Griffin, Director of Finance
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: Harris Computer Systems
Customer Comment: “We receive great customer support from your staff.” - Ed Griffin, Director of Finance
Union County, New Jersey
Government Type: County
Population: 547,541
Operating Budget: $474 million
Employees: 3,200
Unique Fact: Hannah Caldwell, wife of James Caldwell, a clergyman who played a prominent part in the American Revolution, was killed by British gunfire under disputed circumstances during the Battle of Connecticut Farms in what is now Union Township.
MCSJ Solutions: Finance, Requisitions
Primary Contact: Frank Padusniak, Jr., Comptroller
Implementation: Functional in all application solutions within 120 days
Prior System Vendor: SSI, HTE (Sungard)
Customer Comment: “We worked closely with Edmunds technical and support staff for an integrated Finance system. Our financial users are happy with the online capabilities of this program. We are very pleased with the response time after a phone call has been made and the support given in improving the financial system.” - Frank Padusniak, Jr., Comptroller
Wilkesboro, North Carolina
Government Type: Municipal
Population: 3,340
Operating Budget: $9.32 million
Employees: 81
Unique Fact: Wilkesboro is probably best-known as the home of the annual MerleFest festival, the largest folk and bluegrass music festival in the United States.
MCSJ Solutions: Finance Super Suite, Requisitions, Accounts Receivable, Taxes, Utility Billing
Primary Contact: Bob Urness, Finance Director
Implementation: Functional in all application solutions within 90 days
Prior System Vendor: Harris Computer Systems
Customer Comment: “We have had Edmunds software up and running for two full budget years. The software is light years ahead of the package that we had prior to the change to Edmunds. As Town Manager I have been very pleased with the product and support received from Edmunds. Over time, staff has become more comfortable with the software and is starting to recognize the full abilities that the software has to offer.” - Ken Noland, Town Manager
